What should I do if I haven't received my order?Updated 6 months ago
If your order has not arrived within the expected period, please check the tracking information provided for the current status of your delivery. If the status indicates 'delivered' but you have not received it or if there's been a delay beyond the given time frame, please get in touch with us. In cases where an item is confirmed not received, we can issue a refund or send a replacement depending on the circumstances.