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Subscription & Rewards Questions

Why Subscribe?

It is easy: Never worry about reordering or running out of your favorite melts. It is flexible: Customize it to your needs. Skip your next order or cancel at any time. It is Smart: Save 35% on your first order, then 15% off future orders.

How can I cancel my subscription?

You can cancel your subscriptions at any time, just make sure to log into your account and cancel/update the subscription you would like to cancel. You can always skip the next scheduled delivery. Make sure your changes are made before the next billi

How can I find out which credit card I used on my account?

Your current payment method is visible in the account details of your subscription. It lists the type of payment method, the last four digits of the credit card, and its expiration date. Should you have any other questions about your account or wish

What happens if my subscription continues after cancellation?

If you receive an order from a subscription that was supposed to be canceled, please contact us. We will ensure that your subscription is indeed canceled. Note that you have to cancel your subscription before the next delivery date. If you do so, we'

How can I manage my scheduled deliveries?

If you need to change the date of your scheduled delivery. You can easily move your delivery date up or push it back anytime at no cost. In your account portal, select Delivery Schedule on the top bar to see your future dates. From there, you can eit

How do I use my Reward Points for subscriptions?

Your accumulated Reward Points can be redeemed for subscription orders. Simply access the Rewards section on our website. To find the Reward Star Icon, look to the left side of our website. Here’s a quick guide to help you apply your reward points to

How to manage your subscriptions

To manage your subscription, first log in to the portal. From there, you can:. Update your delivery date. Change the items, quantity, or shipment frequency. Update your personal information, such as your address or payment method. Swap items in your

How do I update my Personal Information?

Make changes to your contact information by selecting Shipping Addresses or Billing Information on the top bar. There, you can edit the addresses we should ship your orders to, the email we should notify, billing information, as well as the credit ca

Cancel an Amazon Subscription

Unfortunately, we do not have access to your subscription account. Only you have access to it through your Amazon account. If you would like to cancel a subscription, please follow these steps:Go to the top right-hand corner of your Amazon account an

How to Apply the First Subscription Coupon